Envoy America Services

Envoy America redefines mobility for those requiring extra care, focusing on tailored transportation solutions for individuals with health conditions and older adults. Our services encompass a blend of assistance, companionship, and personalized care, meticulously crafted to address the distinct needs of each client.

Enhance Client Engagement

  • Engaging conversations during drives.
  • Supportive presence at social events.
  • Promotes client feeling of value and connection.
  • Enhances community integration for clients.

Comprehensive Client Support

  • Assists with essential errands, like grocery shopping.
  • Accompanies clients to appointments, providing peace of mind.
  • Navigates through stores, aiding in shopping needs.
  • Ensures seamless support, complementing facility care.

Reliable and Safe Journeys

  • Specializes in safe transport to medical appointment, social visits, errands, religious services, and more
  • Offers comfortable, empathetic travel experiences.
  • Ensures reliability and safety in every journey.
  • Boosts your facility’s reputation for comprehensive client care.

Who We Work With

Elevate Resident Experience & Operational Efficiency

Improve occupancy rates and resident satisfaction with specialized transportation services. Streamline the move-in process for residents and cut down on operational expenses, contributing to a more efficient and appealing community environment.

Strengthening Community Connections

Elevate engagement in community and spiritual activities. Reliable transportation increases participation, reduces operational challenges, and open doors to new fundraising opportunities, enriching the community fabric.

Enhance Patient Access to Care

Reduce missed appointments and enhance patient care with reliable transportation solutions. Ensure patients arrive on time, lower readmission rates and improve star ratings, ultimately enhancing patient satisfaction and care quality.

“Implementing this innovative Mobility-as-a-Service subscription model allows us to greatly reduce monthly expenses in van leases, insurance, gas, and gives us more resources to address our residents’ core needs and care for their well-being.”
Lifespark
“Envoy America’s services provide us with wonderful transportation needs for our residents. We use them a few times a week, and they are always very punctual. If I need them at the last minute, they are very accommodating. The drivers are fantastic and wonderful; our residents absolutely love them. They give the residents a sense of independence. It gets them out of the building without their family members and gives them a sense of security and safety as well. We absolutely love using them.”
Mariposa Point of Mesa
“We have been using the Envoy America service for over two years now, and we have had such wonderful feedback from our riders. We call our group Faith Riders; they are the people within our organization who are no longer driving for various reasons or are mildly handicapped. They are so excited because they’ve been able to come back to worship on Sundays. Now we are starting to expand our program to include other important faith-based events. So, we’re so happy. The riders have really expressed their thrill that they’ve developed a relationship with their drivers, that their drivers are courteous, timely. One woman even told me, ‘I don’t consider them to be my driver; I consider them to be my friend.’ We just know nothing but praise for Envoy America.”
Faith Presbyterian Church
“We use Envoy every single day to take our residents to the doctor, to Walmart, to Target, whether it’s super close or far away. We love them so much; they supply such a great service, and the drivers are top-notch. We love Envoy, and thank you!”
Mariposa Point of Gilbert Senior Living
“My daughter in Chicago found Envoy for us. They are courteous, kind, helpful, show up on time, get me where I’m going, and wait until I’m ready to come back. Absolutely, it’s the best. I’m really reliant on this; there’s no way I could get around on my own. I’m all for Envoy; they’re the greatest.”
“I rely on them to come to the door, sign my dad out, pick him up, take him to where he has to go, they wait for him and they bring him back. They hold the door open for him, they put his walker in the trunk, they treat him first class all the way. Thank you Envoy for what you do, I am one happy daughter.”

Trusted by Leading Partners

Our network includes respected healthcare facilities and specialized care providers who rely on Envoy America for compassionate, reliable transportation.

Commitment to Safety & Reliability

Envoy America prioritizes the safety and well-being of our clients above all. Our comprehensive approach ensures peace of mind for both clients and partners.

Rigorous Screening: Companion Drivers undergo extensive background checks, including Office of Inspector General screening, Social Security verification, and annual re-credentialing.

Proven Driver Experience: Our drivers are mature, empathetic, and have experience in serving clients with diverse needs, ensuring a trustworthy and compassionate service.

Consistent Quality Control: We conduct regular surveys and performance monitoring, using feedback to maintain high standards and improve where needed.

Reliable and On-Time Service: With a strong focus on punctuality and reliability, we ensure that every pick-up and return is seamless and stress-free.

1

Increase Market Share

Stand out with specialized services that enhance your offerings and position you as a leader in client-centered care.

2

Boost Client Satisfaction

Elevate your client experience with reliable and compassionate service, reflected in our 99% on-time performance and over 90 Net Promoter Score rating.

1

Optimize Operations Costs

Partnering with us leads to reduced capital and operational costs, enabling more efficient resource allocation.

Lifespark Senior Living & Envoy America

Lifespark Senior Living owns & operates 30 senior living communities in the greater Minneapolis St. Paul metropolitan area.

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CHALLENGE

High Operational Costs
Average of $15-$20 per mile when including gas and maintenance.

Resource Intensive
Managing a fleet detracted from focusing on core competencies.

SOLUTION

Outsource Fleet Management to Envoy America

Earned by Selling Vehicles
$ 0 K +
Alignment with Strategy & Vision
0 %

Overall Reduced Capital & Operating Expenses

OUTCOME

Transformative Results:
Financial and Lifestyle
Enhancements

Lifespark Senior Living achieved notable financial savings and elevated residents’ lifestyles. This collaboration enhanced independence and social engagement, aligning with Lifespark’s vision and reinforcing its status as a leader in innovative senior care.

Partner with Envoy America

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© Envoy America 2024