Privacy Policy

Envoy America

Envoy America (“Envoy America,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our transportation services.

Information We Collect

We may collect the following types of information:

Name
Email address
Telephone number
Mailing address
Transportation service information you voluntarily provide
Information submitted through our website forms
SMS opt-in status and communication preferences
Website usage information collected through cookies and analytics tools

How We Use Your Information

We use your information to:

Respond to inquiries and service requests.
Schedule and coordinate transportation services.
Communicate trip updates, confirmations, and service notifications.
Provide customer support.
Improve our website and services.
Comply with legal and regulatory requirements.
Send SMS messages to users who have provided their consent.

SMS Communications

If you choose to opt in to receive text messages from Envoy America, you may receive service-related communications including trip updates, scheduling information, driver notifications, appointment reminders, and operational alerts.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@envoyamerica.com or 480-584-5894.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

Envoy America does not sell, rent, or share your personal information with third parties for marketing or promotional purposes. Mobile information, including SMS opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information only when necessary to:

Provide the transportation services you request.
Work with trusted service providers that assist in operating our business (such as website hosting, payment processing, or messaging providers).
Comply with applicable laws, regulations, subpoenas, or legal processes.
Protect the rights, safety, or property of Envoy America, our customers, or others.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the user experience. You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic storage or transmission is completely secure, we strive to use commercially reasonable measures to safeguard your information.

Your Choices

You may request to:

Review the personal information we maintain about you.
Correct inaccurate information.
Request deletion of your personal information where permitted by law.
Opt out of SMS communications by replying STOP.

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Envoy America

Website: envoyamerica.com

Email: info@envoyamerica.com

Phone: 480-584-5894

Company Address

17767 N. Perimeter Dr.
Suite B-109
Scottsdale, AZ 85255

(480) 584-5894

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