Find out how breakdowns in patient throughput erodes SNF census, staff efficiency, and admissions reliability.
- Thursday, April 30, 2026
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9AM - 9:45AM MST (Arizona)
10AM - 10:45 MDT
11AM - 11:45 CT
12PM - 12:45 ET
We’ll discuss why many operators are losing admissions that never appear on a P&L and how patient movement plays a critical role.
- The four most common revenue leaks SNF operators experience
- How transportation gaps translate into missed admissions and reduced census, not line-item transportation costs
- What separates facilities with stable admissions flow from those losing census
- How to calculate the actual dollar impact of delayed or missed admissions, and what that number looks like across a multi-facility portfolio
You’ll also hear firsthand from Cerenity Senior Care, one of Envoy America’s partners in Minnesota, as their team walks through what the transportation gap actually looked like on the floor, the operational shifts they made, and what surprised them most once those changes took hold.
K.C. Kanaan
Co-Founder & CEO
Envoy America
K.C. brings over a decade of experience working alongside SNF and hospital teams across 30+ states. His work focuses on how patient throughput impacts admissions reliability, census performance, and operational workload. This session is grounded in real-world facility data and field experience.
Ariel Miller
Executive Director
Cerenity Senior Care, White Bear Lake
Ariel shares the operator perspective on how patient movement challenges manifest inside a facility, what operational changes were implemented, and the resulting impact on admissions and census performance.
The average Medicare payment for a skilled nursing facility stay is approximately $24,000. For a 10‑facility operator, that equates to roughly $12.5 million in annual Medicare revenue at risk if they lose just one admission per week.
For a 50‑facility operator, the number exceeds $60 million.
Trusted by hospitals and senior care facilities across 30 states
"Transportation isn't in my top 200 things I want to think about. Now I don't have to."
"We went from 2-4 admissions falling through daily to that not being an issue anymore. [Envoy America] deleted that problem for us."
Join The Live Session
If these challenges sound familiar, this session will help you clearly identify where admissions are being lost and what it is costing your facility.
In the meantime, explore your own facility’s impact using our Revenue Leak Calculator.
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K.C. Kanaan
Co-Founder & CEO
Envoy America
K.C. brings over a decade of experience working alongside SNF and hospital teams across 30+ states. His work focuses on how patient throughput impacts admissions reliability, census performance, and operational workload. This session is grounded in real-world facility data and field experience.
Ariel Miller
Executive Director
Cerenity Senior Care, White Bear Lake
Ariel shares the operator perspective on how patient movement challenges manifest inside a facility, what operational changes were implemented, and the resulting impact on admissions and census performance.
Find out how breakdowns in patient throughput erodes SNF census, staff efficiency and admissions reliability.
- Where patient throughput breaks down even after a referral has been accepted
- The four most common “hidden revenue leaks” SNF operators experience without realizing it
- How transportation gaps translate into missed admissions and reduced census, not line-item transportation costs
- How to quantify the true financial impact of delayed or missed admissions across your facility